शिपिंग नीति
Shipping Policy
Thank you for choosing GoneFarmers (Mana Velugu Vintage Farmers). We value your trust and strive to deliver your orders safely and on time.
1. Order Fulfillment
- All orders are processed within 2–3 business days after payment confirmation.
- Once your order is shipped, you will receive an email or SMS with tracking details.
- Orders are fulfilled from our primary facility in Srikakulam District, Andhra Pradesh.
2. Delivery Timelines
- Delivery time may vary depending on the destination and courier service.
- Standard delivery takes 5–15 business days from the date of dispatch.
- Delivery delays may occasionally occur due to factors beyond our control, such as weather conditions, courier delays, or regional restrictions.
3. Shipping Charges
- Shipping costs are calculated at checkout based on order weight, delivery location, and courier service.
- Promotional offers or free shipping options, if applicable, will be displayed during checkout.
4. Damaged or Incorrect Deliveries
- If you receive a wrong, defective, or damaged item, please notify us within 48 hours of delivery at 2019Farmers@gmail.com or call +91 9160446777.
- We will arrange for replacement or refund at no additional cost once the issue is verified.
5. Returns and Refunds
- Most food and perishable products are non-returnable.
- Unopened and non-perishable items may be returned within 5 days of receipt, subject to inspection.
- If the return results from our error (wrong or damaged item), we will bear the return shipping cost.
- Refunds are processed within 7–14 business days after we receive and approve the returned items.
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For complete details, please review our Refund Policy here:
🔗 https://GoneFarmers.com/policies/refund-policy
6. Return Address
All eligible returns must be shipped to:
Mana Velugu Vintage Farmers
C/O Marada Ramana Reddy
Baipalli Main Road, Opp. MPPE School
Akkupalli Post, Srikakulam District – 532219, Andhra Pradesh, India
📞 +91 9160446777
📧 2019Farmers@gmail.com
7. Legal Notice
- By placing an order on GoneFarmers.com, you agree to our Shipping, Refund, and Terms & Conditions policies listed in the website footer.
- Customers are advised to review these policies before initiating any legal action or formal complaint.